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Industry News

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The very nature of e-commerce means it is dynamic - ever-changing - sometimes through necessity, sometimes for fun, and sometimes just because new tech is just too exciting to ignore. Here are the top e-commerce...
More networking this week;  this time with a random group of entrepreneurs. Shopify and its ecosystem seem to have become a constant in everyone's lives, but the most interesting new chat came from an expert in...
So - my idle thought for the week was prompted by the background noise of the birth of the metaverse. Because I am very old, I can still remember the heady days of the dot-com...
The Gartner Research Board has identified a new operating model for Data, Analytics, and Digital Leaders, outlining five focus areas to help drive digital capabilities within their organisations.   "The CxO 5.0 operating model...
Elon Musk has bought Twitter but we are still thinking about the Netflix story - a litmus test for our times?  Another example of a digital business that is found wanting now that the pandemic...
There was an interesting article in the Sunday Times a couple of weekends ago giving a Silicon Valley viewpoint on this month’s attitude to equity, especially given the 20% fall in the Nasdaq over the last 6 months. Some...
Here are some of my takeaways from our networking lunch last week on “Why is Performance Marketing so difficult at the moment?” The death of the cookie   In the olden days of performance marketing, if you were selling men’s underpants then you may spend...
The end is nigh... but in the meantime there are a lot of clients looking to bolster their ecommerce teams. Please do get in touch if you'd like to keep us up-to-date with how you are getting on and/or...
The big grey hairy elephant in the room for ecommerce has always been the behemoth of Amazon. Its relentless drive to remove friction from on-line purchasing; its consistent squeeze to zero margins, and its game-changing fulfilment....
This week's news has a lot of references to the blending of on and off-line activity as the world of multi-channel continues to develop and collaborations prove fruitful. The metaverse may be at the "hype"...
Unless you've been living in a cave, you'll be aware of the craze that is 'Wordle' ...and it seems that the New York Times has just snaffled it for an undisclosed 7 figure sum! The Tetris-like sport for bookworms...
Three McKinsey senior partners looked across more than 20 years’ worth of data on 7,800 CEOs from 3,500 public companies across 70 countries and 24 industries to identify the mindsets that helped top chief executives...
The world is starting to feel less wintry and the days no longer feel impossibly long and devoid of sunlight. It may still be horribly chilly, but the lighter mornings and longer evenings mean spring...
It seems that the powers that be may be catastrophising again. The World Economic Forum have recently published many reasons why we could choose to hide under our duvets, but we believe there is room for an inordinate amount of optimism as...
I never fail to be impressed by the resilience of markets and their ability to adapt. Whilst there have been casualties and many sorry tales of woe, by and large the UK has proved itself...
In March last year I wrote an armchair CEO’s review of the situation at the top of Mothercare. Simon Calver had been replaced by Mark Newton Jones and my general thrust implied that Mr Calver had...
17 December 2021 2021 has been another turbulent year, but it has been incredibly exciting for those in ecommerce and digital. We've not only seen the continued digital transformation of bricks & mortar stores, but we've also seen...
Recently we found ourselves disagreeing with Augie Ray, VP of Customer Experience at Gartner following comments made about the role of a CCO. “CCOs aren’t responsible for touchpoints — they don’t have a product team or...
So what makes someone more successful than any other.. according to CEO World, these top 10 traits are the key! 1) They wake up early .. really early (between 4am & 5am). 2) They drink a bottle of water as soon as...
"Cloud can become an important source of strategic advantage for businesses. It’s time for boards to get involved." (McKinsey) The cloud has the ability to drive a huge amount of business value and more...
“CCOs aren’t responsible for touchpoints — they don’t have a product team or digital team reporting to them,” Ray said. “Ultimately it’s a role of great power, but it’s a power that has to...
Beauhurst has recently created an article outlining how you can spot future startup success. And whilst they note that 90% of most startups fail in year 1, this is significantly reduced when the business showcases one...
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